Terms and Conditions
If you join any of my programmes or undertake any of my coaching programmes, please read and agree to the following terms and conditions.
If you place a deposit to secure a place on any of my programmes, the deposit is non-refundable, but no further payment will be required if you choose not to join the programme if you give more than 7 days notice.
Your deposit can be carried over to a future intake, subject to capacity.
If you begin any of the coaching programmes you will be responsible for full payment of the agreed fees.
If you choose not to complete the programme, any outstanding fees under a payment plan will remain payable.
Please note that all the Sister Circles, classes and workshops are non-refundable and non-transferable unless cancelled by Beth Helbrow as the host.
Privacy Policy
Last Updated: September 2024
Beth Helbrow is committed to protecting your privacy and ensuring that your personal data is handled in accordance with the General Data Protection Regulation (GDPR) and the Data Protection Act 2018.
This Privacy Policy explains how we collect, use, and protect your personal information when you visit our website
Home (bethhelbrow.com) book our services, or communicate with us.
1. Data We Collect
We collect personal data you voluntarily provide when you:
Sign up for our services
Fill out a contact form
Subscribe to our newsletter
Book a session or event
Communicate with us via email or other channels
The types of personal data we collect may include:
Name
Email address
Phone number
Billing and payment information
Any information you provide during coaching sessions (this may include sensitive personal data, which will be treated with utmost confidentiality)
2. How We Use Your Data
We may use your personal data to:
Provide and manage our services
Respond to your inquiries and requests
Process payments for services
Send you updates, newsletters, and promotional content (with your explicit consent)
Comply with legal obligations
3. Legal Basis for Processing Your Data
We process your personal data on the following legal bases:
Contractual necessity: To fulfil our contract with you (e.g., to provide services)
Consent: For marketing communications and processing sensitive personal data (you have the right to withdraw your consent at any time)
Legitimate interests: To improve our services, maintain security, and communicate with you effectively
Legal obligations: To comply with applicable laws and regulations
We do not sell or rent your personal data to third parties. However, we may share your data with trusted third parties who provide services to us, including:
Payment processors (Stripe)
Website hosting providers
Any third parties with whom we share your personal data are required to respect your data's confidentiality and comply with GDPR regulations.
4. Data Retention
We will retain your personal data only for as long as is necessary for the purposes for which it was collected, including to fulfil
legal, accounting, or reporting requirements.
5. Your Rights
Under GDPR, you have the following rights regarding your personal data:
Access: Request a copy of your personal data
Rectification: Request corrections to your personal data if it is inaccurate or incomplete
Erasure ("Right to be Forgotten"): Request deletion of your personal data in certain circumstances
Restriction of processing: Request the suspension of processing your personal data
Data portability: Request a copy of your data in a structured, machine-readable format
bject: Object to our processing of your data for direct marketing or legitimate interests
To exercise any of these rights, please contact us at beth@bethhelbrow.com We will respond to your request within one month, as required by GDPR.
6. Data Security
We take reasonable steps to ensure your data is secure, including the use of encryption, firewalls, and secure servers. However, no data transmission over the internet can be guaranteed to be 100% secure. We cannot guarantee the security of any information you transmit to us, and you do so at your own risk.
7. Changes to This Privacy Policy
We reserve the right to update this Privacy Policy at any time. We will notify you of any significant changes by posting the updated policy on our website and updating the "Last Updated" date above.
8. Contact Us
If you have any questions about this Privacy Policy or how we handle your personal data, please contact us at:
Beth Helbrow
07544 269456